Shipping & Delivery
On-Time Freight, Clear Coordination
Orders leave quickly, most ship via LTL on pallets, and deliveries can be scheduled with the dispatcher using your provided phone and email.
Shipping & Delivery
- Orders received on weekdays before noon are prepared within 24–48 hours.
- Most orders ship in 1–2 business days.
- Typical transit time is 3–6 business days.
- Tracking is emailed once the order ships.
- Large systems usually ship via LTL on pallets and may require a delivery appointment.
- Your phone and email may be provided to the carrier or dispatcher for coordination.
Typical Transit Time (Business Days)
Important Delivery Information
Secure Location
Customer is responsible for a safe delivery environment; not liable for packages stolen or lost after delivery confirmation.
Address Changes
Changes after freight ships may incur fees of 15% or more depending on size and weight.
Access & Liftgate
Confirm curbside access; request liftgate service if needed during scheduling.
Smallwares & Accessories
Smaller items such as installation kits, smart connectivity dongles, TTW sleeves, remotes, and small accessories may ship via parcel services like FedEx.
Signature may not be required when ordered individually.
We recommend a secure delivery location.
Inspect Before Signing
What to Look For
- Crushed corners
- Punctures, including forklift marks
- Torn shrink-wrap
- Wet cartons
- Visible dents
- Rattling inside the box
How to Note It
Write comments on the delivery receipt before signing, take photos, and refuse major damage if necessary.
Delivered with Care. Backed by Support.
Our team and carrier partners work together to ensure your equipment arrives safely and on schedule.